A customer service role can vary depending on the industry and the individual organisation, but some of the most common responsibilities of any Customer Service Advisor are to:
Handle customer enquiries, answering any questions and queries in person, over the phone, or online
Provide support and comprehensive product / service information to customers
Build relationships with customers
Assist customers in making purchasing decisions
Look for cross-selling opportunities to increase individual purchase value and overall sales
Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers
Salary: ₹15,000.00 - ₹26,000.00 per month
Benefits: Health insurance
Education: Bachelor's (Preferred)
Company: BJS Distribution & Storage & Couriers Pvt. Ltd.